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FREQUENTLY ASKED QUESTIONS

  • What sizes do you offer?
    We offer sizes XS to 4X in most styles. Specific sizing information can be found on each product page.
  • Where are you based?
    We are based in the United States. State of Georgia
  • Can i customize an order?
    You may customize an order. Send all inquiries to custom@ShopVivifyApparel.com Allow us 48-72 hours to get back to you.
  • What are your shipping options?
    We offer free standard shipping on orders over $75 within the US. Expedited and international shipping are available for an additional fee at checkout.
  • When will my order ship?
    Orders are processed within 1-3 business days. You will receive a shipment confirmation email with tracking when your order has shipped.
  • Do you offer returns/exchanges?
    Yes! Items can be returned or exchanged within 30 days of delivery for a full refund or exchange. See our return policy for more information.
  • How do I track my order?
    Once your order is shipped, you will receive an email with tracking information to follow your package’s progress. You can also check the status on your account dashboard.
  • When will an item I want become available again?
    The inventory on our website is updated in real time. If an item is out of stock, please sign up to be notified by email when it becomes available again.
  • Do you offer discounts or promo codes?
    We occasionally offer promo codes, sales and other special offers. Sign up for our email list to be notified about promotions.
  • Who do I contact for support?
    Our customer experience team is available 24/7 via live chat on our website or by emailing info@ShopVivifyApparel.com. We're happy to help!
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